Support

We're here to help

Have a question, hit a snag, or want to suggest a feature? Email us and a real person will get back to you, usually within a couple of business days.

Contact

Email emplorioEXT@gmail.com. If you're reporting a site where autofill missed fields, please include the job page URL so we can improve it.

Quick fixes

• Sign-in code didn't arrive? Check your spam folder, then request a new code after a moment. Codes expire after 10 minutes.
• AI features asking for a key? Cover letters, answers, and follow-ups use your own Anthropic key. Add it in Settings, it stays on your device.
• Autofill skipped a field? Anything Emplorio couldn't match is flagged so you can finish it by hand. Tell us the site and we'll add support for it.
• Changes not syncing? Make sure you're signed in on both the extension and the web app. Your profile syncs to whichever you edited most recently.

Manage your data

You can export everything we hold for your account or delete your account entirely from Settings. See our Privacy Policy for the full detail on what we store and where.

More

Browse the FAQ for the questions we get asked most, or read our Terms.